To start

In addition to offering business courses for hairdressers, Peter also delivers 1:1 tailor made programmes to help you pinpoint and develop specific issues.

The FinancialsLet's start at the beginning and look at the basics. Is your wage structure really working for you?
Excellent service. What does it mean to you?As a business, you need to define service criteria for both practical and emotional service. Practical service is about speed of attention. Emotional is about how you make someone feel.
CommunicationYou are in the communication business, the only question is how effective are you at this vital element?
Business BuildingMany salon owners don't actually know how many clients the salon processes per week or how they breakdown. Are you servicing more or less clients than you were this time last year and what is the average spend per client?